The purpose of these Terms and Conditions is to regulate the access and use of the website https://ultrapremiumperu.com (hereinafter the website), meaning any type of content, product and / or service that is available to the public within the mentioned domain.
The website is owned by the company ULTRA PREMIUM S.A.C. (hereinafter, Ultra Premium), who reserves the right to modify at any time and without prior notice the presentation, content, functionality, products, services, and settings that may be contained in this website; In this sense, the client acknowledges and accepts that the web at any time may interrupt, deactivate, modify or cancel any of the elements that make up the website or access to them.
The website is aimed at people who are of legal age, in that sense, the owner will not have any responsibility for the breach of this requirement. The client declares to be of legal age and have the necessary legal capacity to abide by these Terms and Conditions and / or accept the other documents found on the website.
Ultra Premium undertakes to do its best to ensure the continuous availability of its services, as well as to ensure the absence of errors in any transmission of information that may take place in transactions; however, Ultra Premium is not responsible when its services are affected by the very nature of the internet. Likewise, customers declare that they are aware that access to the products on the website could occasionally be suspended or restricted due to the performance of maintenance or administration work on the products offered.
Ultra Premium may update and / or modify these Terms and Conditions without prior notice. For this reason we recommend reviewing the Terms and Conditions each time you use the website, since the applicable version will be the one that is posted at the time of consultation.
Any delivery of products purchased through this website, whether under the modality of wholesale shipping or home delivery, are limited to territorial conditions and / or legal restrictions that may be imposed by the authorities, as well as availability of air or sea transport according to the case. In case any of the scheduled deliveries must be rescheduled due to liability not attributable to Ultra Premium, the corresponding team will contact the client to carry out the necessary coordination.
Our product handling and delivery processes comply with the health standards established by the corresponding authorities, in order to minimize the exposure of our collaborators and clients; Notwithstanding this, we recommend taking all the necessary measures for adequate prevention, disinfecting the products appropriately as soon as they are received, since in some cases the delivery may be entrusted to third parties outside of Ultra Premium.
- INFORMATIVE CLAUSE ON THE PROCESSING OF PERSONAL DATA
Ultra Premium respects and values the privacy of its customers. Your personal information will only be used to confirm or process your order, send you emails or messages to inform you about the status of your order or simply to ask you questions about your order. We DO NOT sell or rent your information to third parties for any reason.
The information you provide us (name, email, address and telephone number) is collected and stored on secure Ultra Premium servers, but it is worth mentioning that we do not sell or rent your personal information to third parties and we will not do so under any circumstances.
For more details, the Ultra Premium Privacy Policy can be found at: https://ultrapremiumperu.com/privacy-policy/
- ON-LINE SHOP
The transactions carried out through the Ultra Premium Virtual Store (hereinafter, Virtual Store), are subject to these terms and conditions (hereinafter, Terms and Conditions). To buy in the Virtual Store it is necessary to accept these Terms and Conditions. Any person who carries out a transaction through this, declares to know and accept each and every one of the conditions and terms contained in this document.
A. CLIENT REGISTRATION
Customer registration on this site is not mandatory to buy through the Virtual Store, and may continue with the transaction under the mode of «guest».
For registration, the client must provide their reliable and necessary identification data (such as full name, identity document number, email and telephone number) which may be validated later.
In case the Virtual Store detects any inconsistency in the information provided by the client at the time of registration or during the purchase process, it may cancel the purchase and make the refund / release of the amount charged to the payment method used.
The client registered in the Virtual Store may have access, rectification, cancellation or opposition of their data when they deem it convenient and according to the procedure established in our Privacy Policy.
B. PASSWORD
Once registered, the client must enter their username (or email) and access code to be able to make purchases in the Virtual Store. This access code is personal and non-transferable and will be necessary according to the purchasing channel chosen by the client. The administration of the access codes is the absolute responsibility of the client and their delivery to third parties or their misuse will not imply any responsibility for our Virtual Store or Ultra Premium.
C. MEANS OF PAYMENT
The means of payment that can be used for purchases in the Virtual Store are:
· Bank Cards: Credit and debit cards, Visa, American Express, Diners and Mastercard brands.
Virtual Store will consider the transaction as invalid when some type of fraud is evident or notified, when a systemic error occurs that distorts the price of the offers or when some other justified cause occurs, and will proceed to cancel the transaction, cancel the dispatch of the product and request the card issuing bank for the refund of the committed amount.
The aspects related to the operation of the credit cards accepted in the Virtual Store are subject to the existing contract between the client and the issuing bank, without Ultra Premium having any responsibility for the aspects indicated in said contracts.
Notwithstanding the aforementioned, for the purposes of transactions carried out through the Virtual Store, the client declares that the payment orders were issued and executed in the province and department of Lima, Republic of Peru.
- RETURNS AND REFUNDS
After the cancellation of the purchase is approved, the processing time varies depending on the payment method used at the time of purchase. In the case of a credit and / or debit card that allows the return of money through an associated account, the cancellation time can be up to fifteen (15) business days, however, the effective processing time of the return / release of funds is the responsibility of the financial institution that issued the card.
Ultra Premium is not responsible for the delay or incidence presented by the Financial Institution for the execution of the cancellation.
For more information on the return and refund policies on our website, you can consult: https://ultrapremiumperu.com/return-and-refund-policy/
- VALIDITY, PRICE AND STOCK OF THE OFFERS CONTAINED ON THIS SITE.
The prices of the products displayed on www.ultrapremiumperu.com are exclusive for purchases made in the Virtual Store and are not applicable to transactions made for wholesale operations.
The prices of the products consigned in the Virtual Store are in North American currency (U.S. dollars).
The prices of the products and services published on this site are valid only as long as they appear at time of purchase. Ultra Premium reserves the right to modify information contained in this site, including those related to merchandise, prices, stocks and conditions at any time and without prior notice. Purchases made at www.ultrapremiumperu.com are subject to stock availability. In case there is no stock of the product, the client will be informed, that it could be manufactured on request, but it will be subject to current production times which vary between 15 and 35 days (additional to shipping time) depending on the availability of raw material colors for ordered products.
The conditions for changing articles are those expressed in the following link: https://ultrapremiumperu.com/return-and-refund-policy/ and for their execution it is necessary to comply with the requirements requested in that document.
- SHIPPING
For shipping policy and methods please visit:https://ultrapremiumperu.com/shipping-policy/
